PhoneOC - Phone Operations Center
Take Control of your Phone Traffic - Increase Customer Service and Satisfaction
Take Control of your Phone Traffic - Increase Customer Service and Satisfaction
HEXONET and PhoneOC helps businesses, big and small, take fully and direct control of important business phone traffic. In todays competitive business environment, companies need to ensure best in class service whenever connected to a customer. A single bad customer experience can harm a companys reputation, which can take time and money to rectify. PhoneOC is loaded with phone routing controls that allow you to easily route calls for service quality and cost.
Control Features with PhoneOC
- CallerID Routing: Send local calls to office and long distant calls to an auto attendant
- Time Routing: Send business hour calls to an office and after hours calls to home
- Simultaneous Routing: Rings office lines, home line and cell line at the same time
- Phased Routing: Rings office, home, or cell in configured order by user (5 sec phasing)
With PhoneOC, phone number routing can also use a mix of the call routing options to fit the needs of your business. Need to have your office, home and cell all ring at the same time during business hours and only have your cell phone ring after hours? PhoneOC can easily be setup for this setup and many others.
Save Money with PhoneOC
With PhoneOC you do not have to buy any special equipment or spend hundreds on setup costs. PhoneOC from HEXONET is free to setup and you only pay on pre-paid per minute rate. Try PhoneOC for free by emailing HEXONET at info@hexonet.net.
Make Money with PhoneOC
PhoneOC allows for easy white-label reselling of this service. Simply define YOUR price for each of the phone service options and sell the service. HEXONET takes care of all the call routing and billing through our highly reliable and fully automated Xirca system.
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» See our entire wholesale price list!
