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Welcome

We love what we do and we love serving you. We are happy to announce our Canadian office is a finalist in the Outstanding Workplace of The Year award in our city's Chamber of Commerce Annual Awards. In addition, our innovation continues to be recognized as our Domain Search and Help Me Find My Domain technology were just announced as a finalist in the Domain category at the ECO Awards, where the Association of the Internet Industry strives to celebrate those who advance and shape digital transformation. Wish us luck as we proceed to the finals! Please read on to see all that is new for you at HEXONET.


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HEXONET Launches Premium DNS!

On October 15, 2018, we officially launched a new DNS service at HEXONET!

Basic DNS is HEXONET's new and improved free DNS solution which replaces the old Internal DNS system. With the new Basic DNS you can:

  • Continue to create zones and records at no cost (FREE) for internal domains, just as you did with the old Internal DNS
  • See simple statistics on your DNS zone

Basic DNS is the new default DNS service for all domains registered through HEXONET. Learn more about the differences between the new Basic DNS and old Internal DNS on our Wiki

HEXONET has also launched the new Premium DNS service that serves as a better, faster and more secure DNS solution than Basic DNS. Premium DNS is an optional product that customers can upgrade to for their existing DNS zones. Built on a highly reliable and globally connected Anycast network, Premium DNS optimizes your DNS resolution to allow for faster page loading of your website, ensuring your website is always responsive, and adding multiple layers of protection against cybersecurity threats such as DDoS attacks. Best of all, Premium DNS is available for as little as $10 USD a year!

More information about the new DNS service

  • Legacy DNS zones (or existing DNS zones created prior to October 15, 2018) will continue to be supported as is until October 15, 2019. Find out more about this, and other information related to Premium DNS on our Wiki
  • We've extended our DNS API to support new Premium DNS and Basic DNS. You can learn more about it here
  • We've redesigned DNS service in your Control Panel for a more sleek and intuitive experience. See how to navigate around the new DNS service here

If you have further questions about Premium DNS or any of the new changes, please contact us at help@hexonet.support.


New TLD launches at HEXONET

Sunrise New TLDs:

.FAN

General Available New TLDs

.PAGE

.LUXE New TLD

.LUXE, being launched by MMX, and is the first top-level domain that is fully compatible with the Ethereum Name Service. This means .LUXE names can both resolve over the World Wide Web like any traditional domain name but also be securely associated to the Ethereum blockchain item of the users choice so that name.luxe can be paired with 0x32a4c9fa3d46ab6e87f… - no technical wizardry required!

.LUXE Launch Schedule:

EAP (Early Access Phase): October 30 - November 6, 2018

General Availability: November 6, 2018

Complete pricing details are available within your account.

Keep up with the latest New TLDs launch dates with HEXONET's calendar.


New Backorder Pricing Update

On November 12, 2018, pricing for our domain name backordering service (automated registration of domain names as they expire) will be changing. Make sure to take advantage of this service at HEXONET!

A. New Lower Price for Backordering Most Popular Domains like .COM

  • New price is $19.90 USD for a successful single (uncontested) backorder.
  • Acquired backorders going to auction (contested) have a minimum bid of $23.88 USD.
  • As always, placing a backorder is free, however to process a backorder we require a fully refundable deposit no later than 24 hours before the deletion date of the respective domain name. Please ensure your account balance is sufficiently funded to cover all pending backorders otherwise some or all backorder requests will not be processed. Deposits are automatically returned to your account balance for failed backorders.
  • Domains include: .COM, .INFO .NET and .ORG

B. New Higher Prices for Backordering ccTLDs and Standard gTLDs

  • Starting at $29.00 USD for a successful single (uncontested) backorder.
  • Acquired backorders going to auction (contested) have a minimum bid, starting as low as $34.80 USD and higher for the respective TLD.
  • As always, placing a backorder is free, however to process a backorder we require a fully refundable deposit no later than 24 hours before the deletion date of the respective domain name. Please ensure your account balance is sufficiently funded to cover all pending backorders otherwise some or all backorder requests will not be processed. Deposits are automatically returned to your account balance for failed backorders.
  • Click here for a complete list of new backorder pricing for hundreds of top-level domains (TLDs)

Volume and reseller discount percentages apply accordingly. New prices take effect on November 12, 2018 at 15:00:00 UTC.

For questions or support, please email us at help@hexonet.support

For the official new backorder price list click here.


Important: Banking Update

On January 1, 2019 our bank account details will change. Please make sure to use the following bank accounts to perform future transfers:

USD Bank Information:

IBAN: DE21 590 700 70 00 331736 01
Bank Name: Deutsche Bank

EUR Bank Information:

IBAN: DE48 590 700 70 00 331736 00
Bank Name: Deutsche Bank

Transfers within Germany do not require BIC.
Please use the IBAN and the following BIC for transfers from abroad: DEUTDEDB595

Address of the bank:

Deutsche Bank PGK Saar
Talstrasse 39
66424 Homburg
Germany

The accounts are already activated and can be used from now on. Please note that payments to the account of Kreissparkasse Saarpfalz will not processed past January 1, 2019.

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.CM

14.88* (net price: 12.50) EUR

per domain a year

  • Promo Starts: November 1, 2018 at 10:00 UTC
  • Promo Ends: December 31, 2018 10:00 UTC
  • Price Promotion applies to all reseller price classes
  • Promotion applies to new .CM registrations, Renewals and Transfers (1 - 5 Years)
  • See All Ongoing promotions
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    Price Increase for .BIZ
    November 12, 2018

    Neustar is increasing the price for .BIZ domains effective November 12, 2018. This price increase will apply to existing domains and new registrations, renewals and transfers from the effective date.

    The following .BIZ price changes will take place in our system November 12, 2018.

  • Reseller Price Class: Increasing from 16.05 (net price: 13.49) to 17.29* (net price: 14.53) USD/Domain/Year
  • Premium Price Class: Increasing from 14.86* (net price: 12.49) to 16.10* (net price: 13.53) USD/Domain/Year
  • Platinum Price Class: Increasing from 13.55* (net price: 11.39) to 14.79* (net price: 12.43) USD/Domain/Year

  • .ME to Offer IDNs
    November 12, 2018

    doMEn, the registry that operates .ME, will be enabling the following IDNs (Internationalized Domain Names) on November 12, 2018: Arabic, Belarusian, Bosnian, Bulgarian, Chinese (Traditional), Chinese (Simplified), Croatian, Danish, French, German, Icelandic,Italian, Hindi, Hungarian, Korean, Latvian, Lithuanian, Macedonian, Montenegrin, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Turkish and Ukrainian


    Price Increase for .PH
    January 1, 2019

    As mentioned in our March 2018 newsletter, the .PH registry is raising the price of .PH domains for foreign domain registrars. The first increase took place on April 1, 2018. A second increase will go into effect on January 1, 2019. It applies to .PH, .COM.PH, .NET.PH, and .ORG.PH. Customers that have existing .PH registrations should consider renewing prior to this increase. The third increase will take place in 2020 and we will announce details about this in future newsletters.

  • Reseller Price Class: Increasing from 76.16* (net price: 64.00) to 95.20* (net price: 80.00) USD/Domain/Year
  • Premium Price Class: Increasing from 66.64* (net price: 56.00) to 83.30* (net price: 70.00) USD/Domain/Year
  • Platinum Price Class: Increasing from 59.50* (net price: 50.00) to 74.38* (net price: 62.50) USD/Domain/Year
  • Restore Price: Increasing from 83.30* (net price: 70.00) to 107.10* (net price: 90.00) USD/Restore

  • Price Increase for .COLGONE/.KOELN
    January 1, 2019

    There will be a price increase for .COLOGNE / .KOELN domains effective January 1, 2019. This price increase will apply to existing domains and new registrations, renewals and transfers from the effective date.

    The following .COLGONE / .KOELN price changes will take place in our system January 1, 2019.

  • Reseller Price Class: Increasing from 11.31* (net price:: 9.50) to 14.28* (net price:: 12.00) EUR/Domain/Year
  • Premium Price Class: Increasing from 9.46* (net price:: 7.95) to 12.44* (net price:: 10.45) EUR/Domain/Year
  • Platinum Price Class: Increasing from 8.69* (net price:: 7.30) to 11.66* (net price:: 9.80) EUR/Domain/Year

  • Price Increase for Donuts DPML, Additional Features
    January 1, 2019

    As of January 1st, 2019, Donuts will be increasing their pricing for DPML. Customers can continue to create and renew DPML subscriptions for up to 10 years at current pricing up until January 1, 2019, and will still gain access to the full suite of features that DPML provides.

    DPML Create Increase as follows:

  • Reseller Price Class: Increased to 6,664.00* (net price: 5,600.00) USD/Block/5 Year Registration
  • Premium Price Class: Increased to 6,545.00* (net price: 5,500.00) USD/Block/5 Year Registration
  • Platinum Price Class: Increased to 6,426.00* (net price: 5,400.00) USD/Block/5 Year Registration
  • DPML Renewal Increase as follows:

  • Reseller Price Class: Increased to 1,332.80* (net price: 1,120.00) USD/Block/Year
  • Premium Price Class: Increased to 1,309.00* (net price: 1,100.00) USD/Block/Year
  • Platinum Price Class: Increased to 1,285.20* (net price: 1,080.00) USD/Block/Year
  • DPML now includes a homographic blocking feature, designed to protect current and future DPML subscribers from some of the world's most sophisticated and common phishing techniques. Homograph attacks are a type of phishing technique used by malicious actors. Their objective is to imitate brands and recognizable domain names through the use of IDN (Internationalised Domain Name) registrations.

    An example: say a malicious person wants to send out emails to Google users, to fool them into providing confidential account and credit card information. The source email address from the phisher might read, “info@gοοgle.com”. Note that the two O’s in the email address are actually Cyrillic characters. Hard to spot, unless you’re trained to look for it. Donuts' Homograph Protection Service will automatically enhance brand protection by preventing many of these vulnerable domains from getting into the hands of unscrupulous users.


    Price Increase for .WIEN
    January 1, 2019

    There will be a price increase for .WIEN domains effective January 1, 2019. This price increase will apply to existing domains and new registrations, renewals and transfers from the effective date.

    The following .WIEN price changes will take place in our system January 1, 2019.

  • Reseller Price Class: Increasing from 35.11* (net price:: 29.50) to 41.06* (net price:: 34.50) EUR/Domain/Year
  • Premium Price Class: Increasing from 30.35* (net price:: 25.50) to 36.30* (net price:: 30.50) EUR/Domain/Year
  • Platinum Price Class: Increasing from 26.78* (net price:: 22.50) to 32.73* (net price:: 27.50) EUR/Domain/Year
  • Restore Pricing: Increasing from 95.20* (net price:: 80.00) to 107.10* (net price:: 90.00) EUR/Domain/Year

  • Price Increase for .在线
    (xn--3ds443g “Dot Chinese Online”)
    March 15, 2019

    TLD Registry Ltd. is increasing the price for .在线 (xn--3ds443g “Dot Chinese Online”) domains effective March 15, 2019. This price increase will apply to existing domains and new registrations, renewals and transfers from the effective date.

    The following .在线 (xn--3ds443g “Dot Chinese Online”) price changes will take place in our system March 15, 2019.

  • Reseller Price Class: Increasing from 14.88* (net price: 12.50) to 380.80* (net price: 320.00) USD/Domain/Year
  • Premium Price Class: Increasing from 12.97* (net price: 10.90) to 333.20* (net price: 280.00) USD/Domain/Year
  • Platinum Price Class: Increasing from 11.31* (net price: 9.50) to 297.50* (net price: 250.00) USD/Domain/Year
  • Restore Fee for All Price Classes: Increasing from 107.10* (net price: 90.00) to 416.50* (net price: 350.00) USD/Domain/Year
  • There will also be a price increase for select premium tiers as per below:

    Premium Tier E

  • Reseller Price Class: Increasing from 1204.88* (net price: 1012.50) to 1570.80* (net price: 1320.00) USD/Domain/Year
  • Premium Price Class: Increasing from 1173.22* (net price: 985.90) to 1493.45* (net price: 1255.00) USD/Domain/Year
  • Platinum Price Class: Increasing from 1141.81* (net price: 959.50) to 1428.00* (net price: 1200.00) USD/Domain/Year
  • Restore Fee for All Price Classes: Increasing from 107.10* (net price: 90.00) to 416.50* (net price: 350.00) USD/Domain/Year
  • Premium Tier F

  • Reseller Price Class: Increasing from 705.08* (net price: 592.50) to 1082.90* (net price: 910.00) USD/Domain/Year
  • Premium Price Class: Increasing from 679.37* (net price: 570.90) to 987.70* (net price: 830.00) USD/Domain/Year
  • Platinum Price Class: Increasing from 636.06* (net price: 534.50) to 916.30* (net price: 770.00) USD/Domain/Year
  • Restore Fee for All Price Classes: Increasing from 107.10* (net price: 90.00) to 416.50* (net price: 350.00) USD/Domain/Year
  • Premium Tier G

  • Reseller Price Class: Increasing from 167.79* (net price: 141.00) to 678.30* (net price: 570.00) USD/Domain/Year
  • Premium Price Class: Increasing from 146.85* (net price: 123.40) to 600.95* (net price: 505.00) USD/Domain/Year
  • Platinum Price Class: Increasing from 129.71* (net price: 109.00) to 534.31* (net price: 449.00) USD/Domain/Year
  • Restore Fee for All Price Classes: Increasing from 107.10* (net price: 90.00) to 416.50* (net price: 350.00) USD/Domain/Year
  • Renewal, transfer and restore/redemption period fees for all premium names is at the standard wholesale fee in effect for the TLD at the time of renewal.

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    Implement Domains Into Your Marketing Strategy

    By now, you know all about new domain extensions and the huge opportunities for choice and selection (there are over 1,200 new top-level domains to choose from!).

    READ MORE


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    Exploring .IO Opportunities

    While .IO is actually a country code top-level domain (ccTLD) for the British Indian Ocean Territory, more and more technology companies have been picking it up for their own domain use.

    READ MORE


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    Meet Premium DNS!

    HEXONET's Premium DNS is a powerful, yet simple DNS solution that is built on our brand new, globally connected Anycast DNS network. Our highly-reliable Premium DNS service can optimize your DNS resolution leading to faster response rates for your website..